Operational Governance Team Analyst

7 days ago


El Dorado Hills, California, United States Blue Shield of California Full time

About Us

Blue Shield of California is a leading health plan that provides innovative and affordable healthcare solutions to its members. We are committed to improving the health and well-being of our communities through our products and services.

Job Overview

We are seeking an experienced Business Operations Expert to join our Operational Governance team. In this role, you will be responsible for reviewing process performance, managing reporting related to key metrics, and providing support for projects impacting billing, payment, and output production processes.

Your Responsibilities

  • Analyze data to support cross-functional business operations and contribute to annual operating plans, capital budgets, and forecasts.
  • Develop and prepare reports for management review and present to various levels of management.
  • Define business requirements and provide analysis to increase operational efficiency.
  • Analyze actual results against plan and forecast, recommending interventions where appropriate.
  • Develop as-is process documentation using industry standards and appropriate process mapping tools.
  • Maintain online repositories of materials in a standardized format for consumption across the enterprise.

Your Knowledge and Experience

To be successful in this role, you will need:

  • A bachelor's degree or equivalent experience.
  • At least 3 years of prior relevant experience.
  • Yellow or Green Belt for Six Sigma or Lean from a creditable organization (desired).
  • Advanced knowledge of automated systems in a production or operations environment.
  • Excellent writing, presentation, and facilitation skills.
  • Highly developed math, analytical, and problem-solving skills.
  • Experience with Excel, including workbook creation and management, complex formatting, and formulas.
  • Experience with Tableau (desired).
  • Hands-on experience with FACETS systems (preferred).

PAY RANGE

The pay range for this role is $69,700.00 to $95,200.00 per year, based on the candidate's experience and location within California.



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