Operations Coordinator, Patient Experience Specialist

7 days ago


Lubbock, Texas, United States HealthSource Chiropractic of Lubbock Full time
Job Summary

We are seeking a highly motivated and organized Operations Coordinator to join our team at HealthSource Chiropractic of Lubbock. In this role, you will be responsible for ensuring the smooth day-to-day operations of our clinic, providing exceptional patient experiences, and supporting our doctors and staff.

About Us

We are a fast-paced, upbeat chiropractic and progressive rehab clinic dedicated to helping patients achieve optimal health and wellness. Our team is passionate about delivering high-quality care and making a positive impact in our community.

Responsibilities
  • Manage patient flow between departments to ensure efficient and effective care
  • Assist with marketing campaigns and creative content development
  • Maintain patient records and confidentiality in accordance with HIPAA guidelines
  • Collect patient charges and process insurance claims
  • Perform administrative tasks, including scheduling and data entry
Requirements
  • Bachelor's degree or equivalent experience required
  • Previous customer service experience and proficiency in Microsoft Office essential
  • Strong communication and organizational skills a must
Compensation and Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, based on experience, as well as opportunities for growth and professional development. Additionally, our comprehensive benefits package includes health, dental, and vision insurance, paid time off, and employee discounts.

Work Environment

We are a dynamic and supportive work environment that values teamwork and collaboration. Our office is located in Lubbock, Texas, and we require flexibility to work a variety of shifts, including weekends and some evenings.



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