Pharmacy Technician

4 weeks ago


Coventry, United States Walgreens Full time
Job Description

As a Pharmacy Technician at Walgreens, you will play a crucial role in delivering exceptional patient care and services. Your primary responsibility will be to assist pharmacists and other healthcare professionals in providing high-quality patient care, while also contributing to the efficient operation of the pharmacy department.

Key Responsibilities:

  • Assist pharmacists in the performance of various pharmacy duties, including the preparation and dispensing of medications, as well as the management of patient records and inventory.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues that may arise.
  • Operate pharmacy systems and technology, including computerized dispensing systems and cash registers.
  • Participate in ongoing training and education to maintain and expand your skills and knowledge in pharmacy practice.

Customer Experience

As a Pharmacy Technician, you will be the face of Walgreens, interacting with patients and customers on a daily basis. Your ability to provide a positive and welcoming experience will be critical in building strong relationships and driving patient loyalty.

Key Responsibilities:

  • Engage with patients and customers, providing assistance and answering questions to ensure a positive experience.
  • Model and deliver exceptional customer service, adhering to Walgreens' service standards and best practices.
  • Develop strong relationships with patients and customers, responding to their needs and concerns in a timely and professional manner.

Operations

The Pharmacy Operations Assistant will work closely with pharmacists and other team members to ensure the smooth operation of the pharmacy department. Responsibilities will include:

  • Assisting pharmacists in scheduling and maintaining work flow.
  • Managing patient records and inventory, including ordering and stocking of medications and supplies.
  • Operating pharmacy systems and technology, including computerized dispensing systems and cash registers.
  • Participating in ongoing training and education to maintain and expand your skills and knowledge in pharmacy practice.

Training & Development

As a Pharmacy Technician, you will have the opportunity to develop your skills and knowledge through ongoing training and education. This may include:

  • PTCB certification through a designated training program.
  • Continuing education credits to maintain and expand your skills and knowledge in pharmacy practice.
  • Participation in Walgreens' training programs and initiatives to enhance your skills and knowledge.


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