Donor Recruitment Account Manager

4 weeks ago


Portland, Oregon, United States American Red Cross Full time
Job Description:

As a Donor Recruitment Account Manager, you will play a critical role in supporting the American Red Cross's mission to collect and distribute blood to those in need. Your primary responsibility will be to work with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives.

Key Responsibilities:
  • Support the attraction, retention, and scheduling of potential blood drive sponsors and educate various stakeholders to maximize blood drive success and achieve established monthly, quarterly, and annual blood collection goals.
  • Provide support, development, and/or leadership guidance to all volunteers.
  • Identify, develop, and implement creative strategies to attract, manage, and retain potential blood drive sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals.
  • Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned sponsors to meet blood collection goals.
  • Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals.
  • Coordinate activities with appropriate collections personnel to ensure a positive sponsor and donor experience and smooth, efficient operations.
  • Maintain accurate records in the system to provide tracking and statistical data on sponsor group performance.
Requirements:
  • Bachelor's degree or a combination of education and work experience.
  • 1 year of related experience preferred or equivalent combination of education and related experience required.
  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
  • Good organizational skills and the ability to handle multiple priorities effectively are required.
  • Excellent oral and written communication skills, including training and presentation skills is required.
  • A current valid driver's license and good driving record is required.
What We Offer:
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on FLSA status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with 5% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.



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