Customer Service Representative
4 weeks ago
Petro Services, Inc. operates Daily's and Shell convenience stores throughout Southeastern Florida.
Job Overview
As a Customer Service Representative, you will engage with guests, keep the store stocked and clean, prepare food service offerings, and process customer transactions.
Key Responsibilities
- Greet all customers and answer questions in a friendly and outgoing manner
- Scan and process customer transactions accurately and efficiently
- Prepare and maintain foodservice products and coffees to meet customer expectations
- Know, understand, and follow all cash-handling and credit card policies to ensure a secure and reliable transaction process
- Stock merchandise and service products such as napkins, coffee cups, etc. to maintain a clean and organized store environment
- Perform housekeeping and cleaning tasks, both inside and outside, to ensure a clean and safe store environment
- Know and understand emergency fuel procedures to respond to customer needs
- Assist with inventory and putting away orders to maintain a well-stocked store
- 18+ years of age
- Outgoing and friendly demeanor
- Excellent communication in English (hear, speak, read, & write)
- Safely lift 55 lbs. and carry short distances
- Stand and walk for 8+ consecutive hours
- Climb a step stool, reach with arms above head, grasp with hands, bend, and crouch
- Use hands bilaterally and unilaterally
- Accurately select options from a touch-screen monitor
- Accurately count US currency and make change
- Ability to work in cold temperatures for short periods (while stocking coolers)
- Great teamwork and customer service
Shell 1837
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