Healthcare Advocate Specialist

4 weeks ago


Baltimore, Maryland, United States MedStar Health Full time
Job Summary

MedStar Health is seeking a Community Health Advocate II to join our team at MedStar Good Samaritan Hospital. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.

Key Responsibilities
  • Advocate for individual and community health equity by assisting patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
  • Collect, track, and report information about the community and community benefits, documenting all patient encounters, completing and submitting monthly reports, and maintaining comprehensive electronic client files.
  • Educate clients on the proper use of the Emergency Room/Health system services and provide information for alternatives, coaching patients in effective management of their chronic health conditions and self-care.
  • Enhance community residents' ability to effectively communicate with health care providers, identifying and addressing issues that create barriers to care for specific individuals, and integrating with patient care teams to support progress in care plans and overall patient wellness.
  • Provide care, support, follow-up, and education in community settings, providing culturally and linguistically appropriate health education, and serving as a liaison between communities, individuals, and coordinated health care organizations.
Requirements
  • High School Diploma or GED.
  • Experience as a community health advocate.
  • Certified Community Health Worker in the State of Maryland.
  • Residency within the target population preferred.
  • Participation with a community organization, verified by personal or professional reference with personal knowledge of this fact preferred.

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