Shift Supervisor

3 weeks ago


Jacksonville, Florida, United States Bagels R Us Full time
Job Description

We are seeking a highly skilled and motivated individual to fill the role of Shift Supervisor at Bagels R Us. As a Shift Supervisor, you will be responsible for overseeing daily operations during your assigned shifts, ensuring a smooth workflow, exceptional customer service, and adherence to quality standards.

Key Responsibilities:

  • Supervise and lead a team of bagel makers, cashiers, and other staff members during assigned shifts.
  • Ensure efficient and timely preparation and serving of high-quality bagels, sandwiches, and beverages according to established recipes and procedures.
  • Train and coach team members on proper food handling, customer service, and safety protocols.
  • Manage inventory levels and place orders for supplies as needed.
  • Maintain cleanliness and sanitation standards in the deli area, including equipment and dining areas.
  • Handle customer inquiries, concerns, and complaints promptly and professionally.
  • Enforce company policies and procedures to maintain a positive work environment and ensure compliance with health and safety regulations.
  • Assist in the opening and closing procedures of the deli.

Requirements:

  • Previous experience in a supervisory or leadership role in the foodservice industry is preferred.
  • Strong communication, leadership, and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Knowledge of food safety standards and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent; additional education or training in hospitality or food service is a plus.

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