Area Operations Manager

4 days ago


Chicago, Illinois, United States Midway Building Services Full time
Job Overview

The Area Operations Manager role at Midway Building Services is a dynamic opportunity for an experienced professional to lead our service territory operations. This position involves providing exceptional service to clients, managing budgets, and developing new business opportunities.

Responsibilities
  • Manage all aspects of your assigned area/territory, ensuring high-quality service delivery and efficient budget management.
  • SUPervise and direct operation activities, fostering a culture of excellence and teamwork.
  • Establish and manage operational policies, objectives, and initiatives to ensure cost-effectiveness and mitigate risks.
  • Lead a team of managers and/or supervisors, empowering them to achieve their best and contribute to the company's success.
  • Stay proactive in addressing issues, responding quickly to prevent escalation and maintain client satisfaction.
  • Maintain accurate payroll records and perform tasks such as creating estimates and workload bids.
  • E nsure quality control expectations are met and exceeded, upholding Midway Building Services' standards.
  • Exercise disciplinary action when necessary, adhering to company policy guidelines.
  • Order and maintain control of inventory and supplies, optimizing resources and reducing waste.
  • Train or assist in training new and existing employees on proper cleaning procedures within your area/territory.
Requirements
  • A minimum of 2 years of experience managing in the janitorial service industry.
  • Proficiency in MS Suite applications, with the ability to learn new software efficiently.
  • The potential to work in various environments, including office buildings, warehouses, schools, universities, or other facilities.
  • Demonstrated expertise in field concepts, practices, and procedures, with the ability to share knowledge with others.
  • Proven leadership skills, with the capacity to motivate teams and drive results.
  • Excellent interpersonal and communication skills, both written and verbal.
  • The ability to multitask effectively, prioritizing multiple responsibilities and meeting deadlines.
Compensation and Benefits

$60,000 - $80,000 per year, based on experience, with additional benefits including health insurance, retirement plans, and paid time off.



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