Campus Dining Operations Manager

3 weeks ago

Nashville, Tennessee, United States Vanderbilt University Full time

About the Role:

The General Manager for Vanderbilt Campus Dining is responsible for the leadership and oversight of a medium-scale to large-scale dining hall. This leader will create and influence an operation built on integrity, respect, and excellence while maintaining relationships with employees, guests, support partners, and other departments within the operation and university community.

Key Responsibilities:

  • Provide hands-on leadership to facilitate a quality dining program with dining experiences that meet or exceed guest expectations.
  • Manage the unit's annual budget and develop and implement creative approaches to improve financial sustainability.
  • Develop and maintain positive, professional relationships with employees, guests, support partners, and other departments within the operation and university community.
  • Ensure unit managers are providing open, honest feedback to hourly team members and are completing performance evaluations for team members.
  • Develop and maintain professional relationships with Union Stewards.
  • Assist with the development and implementation of new policies, procedures, and trainings.

Requirements:

  • High school diploma is necessary.
  • Bachelor's degree from an accredited institution is preferred.
  • At least 5 years of management experience in food service management is necessary.
  • Proficiency in Word, Outlook, Excel, PowerPoint, and POS System is necessary.
  • Strong communication, time management, organizational, and multi-tasking skills and an eye for detail is necessary.
  • Demonstrated ability to deliver exceptional customer service is necessary.
  • Ability to manage people and have accountability for Vanderbilt assets is necessary.

About Vanderbilt University:

Vanderbilt University is a community of talented and diverse staff and faculty. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster, and sustain opportunities as an employer of choice through working and growing together as a community of communities, providing a work environment where every staff and faculty member can be their authentic and best self, while providing the resources and opportunities to learn and grow, encouraging development, collaboration, and partnership both internally and externally, and fostering the value that every member of the Vanderbilt community can lead and grow regardless of title or position.

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