Theatrical Venue Operations Manager

3 weeks ago


Cambridge, Massachusetts, United States Harvard University Full time
Theatrical Venue Operations Manager

Join a dynamic team at Harvard University's Memorial Hall/Lowell Hall Complex, where you will be responsible for ensuring the safe and efficient use of our state-of-the-art venues. As a Theatrical Venue Operations Manager, you will oversee the technical and logistical aspects of events, including event planning, house management, and venue maintenance.

Event Planning and Coordination

Meet with building users to plan events, advising on full, safe, and appropriate use of the venues. Review and approve technical scope, feasibility, and timeline for proposed events. Prepare or approve CAD drawings for event-specific room arrangements.

Participate in the planning and logistical oversight of Commencement/Reunions activity in the Complex. Plan and supervise the logistical and technical aspects of special events in the complex.

House Management and Operations

Establish and oversee House Management policies and procedures, including those addressing safety, customer service, crowd control, emergency response, patron comfort, and assistance for patrons and performers with disabilities.

Supervise the scheduling and coordination of equipment load-ins, set-ups, strikes, and load-outs, table moves, piano moves and tunings, parking, security, and custodial coverage for events.

Train student event producers on safe and effective House Management procedures. Oversee event producers and their vendors on safe and efficient use of the space.

Supervisory Responsibilities

Manage three permanent and 40 Temporary and LtHT student and non-student staff. Flex-time scheduling of staff based on administrative and event coverage needs.

Set up and oversee Usher and Production Assistant training procedures. Oversee payroll processes for staff.

Technical Responsibilities

Operate, maintain, and plan upgrades for theatrical systems. Train student producers on technical theatre requirements for their events as well as use of equipment.

Act as audio/video technical information resource for special projects.

Financial Responsibilities

Administer a $200K sub-department budget for equipment, services, and non-permanent personnel. Track, reconcile, and submit bills, invoices, and special event expenses.

Coordinate summer programs renting space at the complex. Advise on policies and practices, and coordinate with other departments on campus.

Benefits

This position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience. Benefits include comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits.

Additional benefits include paid time off, retirement plan, tuition assistance program, tuition reimbursement, professional development programs, and Harvard facilities access, discounts, and perks.

This position is based primarily on-campus, in Massachusetts. This may include in-person work during emergency situations. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.


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