Desktop Support Specialist for Cyber Operations

6 days ago


District Heights, Maryland, United States Leidos Full time
About the Role

We are seeking a highly skilled Desktop Support Specialist to join our team in supporting the Cyber Support Center within the Air Force National Capital Region IT Services program.

The successful candidate will be responsible for providing day-to-day IT service operations, ensuring compliance, mission effectiveness, and cyber resilience.

Key Responsibilities
  • Oversee IT service operation efforts to ensure alignment with Continuity of Operations (COOP) strategies and enable effective command and control for DoDIN operations.
  • Implement proactive configuration management processes to maintain data integrity and operational effectiveness.
  • Utilize sensors and data-centric processes to drive decision-making and proactive service improvements.
  • Support defense across the AOR's to protect IT assets and ensure mission continuity.
  • Drive continual service improvement (CSI) by optimizing IT services, aligning with DoD best practices, and implementing industry standards.
About the Team

You will be working as part of the Leidos Digital Modernization sector, where you will have the opportunity to work on challenging projects and develop your skills in a dynamic environment.

Our team is dedicated to delivering high-quality solutions that meet the needs of our clients, and we are looking for talented individuals who share our passion for innovation and excellence.

Requirements
  • Bachelor's degree and 4+ years of prior relevant experience or Master's with 2+ years of prior relevant experience, additional years of relevant experience may be accepted in lieu of a degree.
  • Currently possess a DoD Secret security clearance with the ability to obtain a Top Secret in the future.
  • Currently possess a minimum DOD 8570 IAT Level II certification for example Security+ CE.
What We Offer

We offer a competitive salary and benefits package, including:

$120,000 - $150,000 per annum, depending on experience.



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