Network Operations Specialist
4 days ago
We are seeking a highly skilled Network Operations Specialist to join our team at the DISA Joint Operations Center (DJOC). As a key member of our operations team, you will be responsible for ensuring the overall health of the Department of Defense Information Network (DoDIN) through 24/7 monitoring and reporting.
This is an exciting opportunity to work in a fast-paced environment with a dynamic team, where you will utilize your technical expertise to provide situational awareness of DISN hosted, cloud, and endpoint services. You will also have the opportunity to develop your skills in system applications, including Global Ticket Management System (GTMS) Remedy, Worldwide Online System (WWOLS), NCCM-R, or Telecommunications Certification Office Support System (TCOSS).
Key Responsibilities- Provide timely situational awareness, reasons for outage (RFO), and restoral effort POA&Ms for reportable incidents that are escalated by the DJOC Battle Captain within 15 minutes.
- Review and monitor designated dashboards and incident management tools for proactive incident validation and reporting.
- Coordinate with DISA NetOps elements, mission partners, CCMDs, MILDEP, and DAFA as required.
- Execute in real-time, in accordance with mission requirements: tracking of current outages that will impact the DODIN, tracking of upcoming and current Change Management tickets, and providing timely reporting for all reportable outages.
- Active TS/SCI security clearance.
- Bachelor's degree in a relevant technical discipline and 6+ years of overall related experience. 4+ years of additional related years of experience is accepted in lieu of a degree.
- Experience with various Microsoft technologies such as MS Office (Word, Excel, and PowerPoint) and SharePoint.
- Good oral and written communication skills.
- Strong interpersonal, organizational, and problem-solving skills.
The estimated salary range for this position is $68,900.00 - $124,550.00 per year, depending on qualifications and experience.
About LeidosLeidos is a leading provider of defense and intelligence solutions, with a strong presence in the National Capital Region. We value our employees and offer a comprehensive benefits package, including medical, dental, vision, and retirement plans.
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