Retention Account Executive

4 weeks ago


Chandler, Arizona, United States DISH Full time
About the Role

We are seeking a highly motivated and results-driven Retention Account Executive to join our team at DISH. As a key member of our Inside Sales & Retention team, you will be responsible for selling the value of our products and services to new and existing customers using a consultative approach.

Key Responsibilities:

  • Sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer's needs and offer the best value
  • Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
  • Effectively manage time, open to learning new methods and looking to advance as a sales contributor
  • Build and maintain customer relationships
  • Document customer information including demographic, billing, etc.
  • Provide excellent customer service, listen to the customer and ensure their satisfaction

What We Offer:

  • Uncapped Commission and No Cold Calling, Ever
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement
  • A comprehensive benefits package, including medical, dental and vision insurance, paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
  • Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
  • Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more

Requirements:

  • Excellent verbal, written and interpersonal communication skills
  • High school diploma; college graduates preferred
  • Pre-employment screen, which may include a drug test
  • Must be able to work full-time, on-site in one of our Direct Sales facilities
  • Must have open availability to work provided schedules
  • Have a smartphone or other device with an active network connection

Environment:

  • On-site location
  • Desk position
  • Full-time schedule provided post-offer - variable hours which include weekends and holidays
  • Ability to bid on available work schedules based on performance, attendance and quality assurance

Compensation:

$17.75/Hour

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.



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