Retention Account Executive
4 weeks ago
We are seeking a highly motivated and results-driven Retention Account Executive to join our team at DISH. As a key member of our Inside Sales & Retention team, you will be responsible for selling the value of our products and services to new and existing customers using a consultative approach.
Key Responsibilities:
- Sell DISH and Boost Mobile products and services to new and existing customers
- Assess each customer's needs and offer the best value
- Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
- Effectively manage time, open to learning new methods and looking to advance as a sales contributor
- Build and maintain customer relationships
- Document customer information including demographic, billing, etc.
- Provide excellent customer service, listen to the customer and ensure their satisfaction
What We Offer:
- Uncapped Commission and No Cold Calling, Ever
- A dynamic and supportive work environment
- Opportunities for career growth and advancement
- A comprehensive benefits package, including medical, dental and vision insurance, paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
- Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
- Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more
Requirements:
- Excellent verbal, written and interpersonal communication skills
- High school diploma; college graduates preferred
- Pre-employment screen, which may include a drug test
- Must be able to work full-time, on-site in one of our Direct Sales facilities
- Must have open availability to work provided schedules
- Have a smartphone or other device with an active network connection
Environment:
- On-site location
- Desk position
- Full-time schedule provided post-offer - variable hours which include weekends and holidays
- Ability to bid on available work schedules based on performance, attendance and quality assurance
Compensation:
$17.75/Hour
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
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