Ambulatory Care Management Director

5 days ago


Raleigh, North Carolina, United States Neighbor Health Center Full time
Job Overview

The NeighborHealth Center is seeking a highly skilled and experienced Ambulatory Care Management Director to lead our Care Management team. This is a full-time position that requires excellent leadership, communication, and problem-solving skills.

About the Role

This role will oversee the day-to-day operations of the Care Management team, including the RN Care Managers and Care Coordinators. The successful candidate will serve as the care management contact for CMHN and work closely with leadership and providers to provide high-quality care management services to our patients.

Responsibilities
  • Oversee the day-to-day operations of the Care Management team, including performance metrics and workflow optimization.
  • Serve as the care management contact for CMHN and communicate program updates to staff.
  • Collaborate with partner organizations to provide best-in-class care and resources to our patients.
  • Review performance metrics and work with leadership, staff, and providers to improve workflows and efficiencies in accordance with CMHN and NHC protocols.
  • Serve as a Care Manager to support the workload of the Care Managers as needed.
Requirements
  1. Bachelor's Degree from an accredited School of Nursing with an unrestricted RN license to practice nursing in North Carolina.
  2. Minimum of 5 years of nursing experience in an ambulatory or acute care setting, home health, or public health.
  3. Experience in Care Management is required; leadership or management experience is highly preferred.
  4. Ability to work onsite/hybrid/remotely Mondays through Fridays during the hours of 8am and 5pm.
  5. Ability to read, write, speak, and comprehend English fluently.
Salary and Benefits

We offer a competitive salary of $90,000 - $110,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, retirement plan, paid time off, and professional development opportunities.

About Us

The NeighborHealth Center is an equal opportunity employer dedicated to building a culturally diverse staff committed to serving a diverse patient population. We encourage applications from women, minority groups, veterans, and people with disabilities.



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