Transportation Associate

3 weeks ago

Boston, Massachusetts, United States Tufts Medical Center Full time

Job Profile Summary

This role focuses on providing support services to ensure timely completion of activities related to transportation, patient care, and daily operations. The Transportation Associate will be responsible for organizing hospital shuttles, transporting patients, and providing support to hospital administration. This role requires strong organizational and communication skills, with the ability to work independently and as part of a team.

Job Overview

Responsible for transporting patients to and from various departments, as assigned. May assist with equipment requests, oxygen rounds, and other support tasks to aid the performance of the department.

Job Description

Key Responsibilities:

  1. Ensures the safe, timely, and accurate transport of patients to their destination, including bringing the proper requested equipment.
  2. Assists patient care staff and utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs, stretchers, or beds.
  3. Notifies nursing personnel, clinicians, technicians, or reception upon arrival for patients, verifies correct patient identification, and alerts nursing staff immediately to any signs of patient distress or equipment malfunction.
  4. Completes transport quickly and efficiently, immediately notifies appropriate staff and leader when assignments are initiated and completed, and meets all performance-related standards, including response, active, and completion times.
  5. Disinfects transport equipment before and after use, according to policy and manufacturer instructions for use, removes linen, disinfects, and makes up stretchers upon completion, returns equipment to the proper location, collects and returns wheelchairs and stretchers to the proper holding areas, and ensures that medical waste is disposed of according to established infection control and prevention procedures.
  6. Checks all equipment for proper and safe functions before use and promptly reports any ineffective or broken equipment to unit leadership.
  7. Interacts with other system teams appropriately, keeps appropriate staff and manager informed of cancellations, activities, needs, and/or concerns, notifies Director of potential situations and unreasonable response times.
  8. Adheres to all policies, procedures, and standards established by all regulatory agencies, including but not limited to Federal, State, Joint Commission, OSHA, and CDC.
  9. Takes initiative when observing patients waiting in corridors to go back to their rooms by notifying dispatch and transporting patients.
  10. Conducts daily rounds to ensure equipment is properly stored.
  11. Ensures compliance with policies and procedures for departmental operations.
  12. Assists in orienting, training, and developing transport associates.

Physical Requirements:

  1. Standing or walking a majority of shift, bending, and lifting, and other physical effort with medium-weight equipment or supplies (30-35 lbs.).
  2. Pushing and pulling of beds, wheelchairs, stretchers, etc. (up to 60 lbs.).
  3. Able to maneuver wheelchairs and stretchers in order to safely transport patients.
  4. Requires manual dexterity using fine hand manipulation to operate a computer keyboard.
  5. Frequent contact with professional and other staff, patients, and visitors.
  6. Frequent exposure to dust, dirt, blood, body waste, and contaminated waste.
  7. Possible risk of cuts, needle punctures, and strains.

Skills & Abilities:

  1. Ability to properly use a phone and pager.
  2. Acts as a positive role model, possesses integrity, focus, commitment, flexibility, diplomacy, and a team spirit.
  3. Ability to operate stretchers, wheelchairs, and patient beds to safely move patients throughout the hospital.
  4. Able to communicate both verbally and in writing in English, able to follow written and verbal instructions.
  5. Able to identify the scope of a task and perform it in a timely and efficient manner.
  6. Ability to read, write, perform simple mathematical calculations, and have basic knowledge of physical sciences at a level generally acquired through a high school education.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected, and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and a large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity, and/or expression, marital status, or any other characteristic protected by federal, state, or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .

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