Lead Barista
3 weeks ago
The SHOW comes alive at MGM Resorts International. Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Barista, you play a pivotal role in ensuring the safety and enjoyment of our guests. By understanding their individual stories and requirements, you take ownership of their time here, crafting unforgettable moments and memories that extend far beyond their visit.
THE DAY-TO-DAY:
- Lead, coach, and train a shift of approximately 3-12 employees
- Knowledgeable with selling techniques and service delivery for all menu items
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management
- Notify supervisor and Security of all unusual events, circumstances, missing items, or alleged theft
- Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
- Pack and complete order per guests' preference with necessary condiments
- Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
- Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
- Establish par levels for daily orders and complete daily order sheet
- Perform opening and closing duties based upon shift assignment
- Perform other job-related duties as requested
The IDEAL CANDIDATE:
At least 18 years of age
Previous Barista experience
Previous experience as a supervisor or manager is a bonus
Ability to work a variety of shifts which could include weekends and holidays
SCHEDULE:
On Call
STARTING PAY RATE:
$ 17.32 per hour
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to be part of a dynamic team that creates unforgettable experiences for our guests?
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