Senior Escrow Coordinator
4 weeks ago
At First American, we believe in the power of our people. Our inclusive, people-first culture celebrates diversity, equity, and inclusion, and we're proud to foster an authentic and inclusive workplace for all. We're passionate about what we do, and we're committed to making a difference in the lives of our employees and customers.
What We Do
We provide a wide range of support to Escrow Officers, helping them to resolve complex inquiries and prepare documents for various transactions. Our team is dedicated to delivering exceptional customer service and ensuring that our customers receive the highest level of support.
Key Responsibilities
- Provide administrative support to Escrow Officers, including preparing documents and resolving inquiries.
- Prepare and maintain files, records, and reports, and monitor and track workflow.
- Communicate information to responsible parties and respond to inquiries.
- Train and provide guidance to less experienced team members.
- Assist Escrow Offices with business development and customer service.
- Perform other duties as assigned.
What We're Looking For
- High School diploma or equivalent.
- 4+ years of experience in a related field.
- Proficiency in MS Office suite and excellent communication skills.
- Strong organizational and problem-solving skills.
- Ability to maintain professionalism and a positive service attitude at all times.
What We Offer
At First American, we offer a comprehensive benefits package, including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan. We're committed to supporting our employees' growth and development, and we offer opportunities for advancement and professional growth.
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