Sleep Center Operations Manager

7 days ago

Crosby, Minnesota, United States Cuyuna Regional Medical Center Full time
Job Description:

Cuyuna Regional Medical Center seeks a seasoned leader to oversee the operational, administrative, and strategic aspects of its sleep center.

Responsibilities:
  • Operational Leadership
    • Oversee day-to-day operations of the sleep clinic, ensuring smooth delivery of services and optimal performance.
    • Develop and implement operational policies, procedures, and standards to enhance clinic performance and meet regulatory requirements.
    • Monitor clinic workflow to ensure timely and effective care coordination and patient satisfaction.
  • Staff Management and Development
    • Lead, supervise, and manage clinical and administrative staff, including sleep technologists, and support personnel.
    • Conduct regular performance reviews, provide professional development opportunities, and facilitate training programs.
    • Maintain staffing levels in alignment with clinic needs and budget constraints.
  • Financial Management, Billing and Insurance Coordination
    • Oversee billing processes for Durable Medical Equipment (DME) products and services, ensuring correct coding, timely submission of claims, and prompt follow-up on denials.
    • Collaborate with insurance companies to verify coverage and resolve any billing or claims issues.
    • Monitor and manage clinic financial performance, with an emphasis on ensuring that DME-related services are financially sustainable.
    • Manage clinic budget, ensuring that resources are allocated effectively to support clinic operations and growth.
    • Monitor and analyze financial performance, adjusting strategies as needed to meet clinic revenue goals.
  • Vendor and Supplier Management
    • Build and maintain relationships with DME suppliers, manufacturers, and service providers to negotiate contracts, manage inventory, and secure competitive pricing.
    • Monitor vendor performance, ensuring high-quality equipment and timely delivery of products.
    • Evaluate new DME products and technologies to determine their suitability for the clinic and its patients.
  • Compliance, Quality Assurance and Patient Satisfaction
    • Ensure compliance with all local, state, and federal regulations governing sleep medicine and healthcare delivery.
    • Lead quality improvement initiatives to enhance service delivery, patient outcomes, and overall clinic performance.
    • Coordinate with regulatory agencies to ensure the clinic maintains accreditation, certifications, and quality standards.
    • Oversee quality assurance processes related to DME provision, ensuring that patients receive high-quality products and services.
    • Collect and analyze feedback from patients and providers to continually improve the clinic's DME offerings and overall service.
    • Work with clinic customer service team to address any patient concerns related to equipment, deliveries, or service issues.
  • Strategic Planning and Growth
    • Collaborate with leadership to develop long-term strategies for clinic growth, including expanding services, optimizing operations, and increasing patient access.
    • Participate in clinic strategic planning efforts, contributing to the development of short- and long-term goals for clinic growth and DME program expansion.
    • Identify opportunities for improving clinic operations, expanding service offerings, and increasing patient access to sleep therapies and equipment.
    • Monitor industry trends, new DME technologies, and emerging sleep disorder treatments to ensure the clinic stays competitive and offers the best available care and equipment.
  • Technology and Equipment Management
    • Ensure clinic diagnostic equipment and technology are maintained, up-to-date, and functioning properly.
    • Work with vendors and IT departments to manage software and hardware tools used in patient assessments and treatment planning.
  • Quality Improvement
    • Develop and implement quality improvement initiatives to enhance patient care and streamline operations.
    • Track and report key performance metrics such as patient outcomes, study accuracy, and patient wait times.
    • Stay updated on industry trends, integrating new techniques or technology as appropriate.

Requirements:

  • Bachelor's degree required; Master's degree preferred.
  • Minimum of 3 years DME experience required.
  • Previous leadership experience preferred.

Salary: $80,000 - $100,000 per year

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