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Product Ambassador
1 month ago
As a Product Guide at Arc'teryx, you will be responsible for delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem-solving. You will build a strong understanding of our products and seamlessly weave this information into guest interactions in an authentic way. You will champion Arc'teryx as a brand ambassador both in-store and in the community, developing your passions both in and out of the store with the support of the team. You will support in elevating the guest experience by working with the store leadership team on projects and brand initiatives, providing feedback on merchandising and in-store experience to help drive sales. You will maintain an open, collaborative relationship with your team and store leadership, supporting with and participating in various store tasks as assigned by the leadership team. You will answer store phones and respond to voicemails and store emails, and utilize the Point-of-Sale system to accurately and efficiently process guest transactions. You will also receive and unpack boxes for inventory as required.
Requirements
You are passionate about delivering exceptional customer service
You love to have fun at work, and hold yourself accountable to what is required of you
You are self-motivated, and enjoy problem-solving
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
Availability Requirements
You are available for a minimum of one open, one close and one weekend shift each week
Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
Full Time hours per week (5 days per week)
Part Time hours per week (2-4 days per week)
Compensation
$27.20 an hour
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
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Live it.
Get out there - the mountains make us better
Disruptive evolution.
In pursuit of better. Always.
Commit.
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