Senior Freight Forwarding Specialist
7 days ago
About Frontall USA
We are a comprehensive Supply Chain Freight Forwarding Management Group with over 75 years of experience in providing effective transportation, logistics, warehousing, and e-commerce solutions.
Job Description
As a seasoned Licensed Customs Broker, you will take on a new challenge by joining our thriving department in NJ. You will leverage your expertise within the Freight Forwarding Industry to ensure customs and governmental processes comply with global, country port, and mode of transport specific regulations.
- You will maintain awareness of laws and regulations regarding brokerage compliance and develop programs to train personnel on maintaining a compliant environment.
- Responsibilities include managing company and client funds, negotiable documents, and ensuring compliance with governmental, banking, and corporate standards.
- You will post Customs Brokerage License as permit qualifier in local port and oversee staff productivity and quality to meet company and client expectations.
- Manage implementation of new accounts to ensure Key Performance Indicators (KPIs) are met, seek cost efficiencies, and process improvements within different functions of products and departments.
- Evaluate staffing for clearance coverage across all transport modes (Air, Ocean, Rail, Truck).
- You will develop working relationships with clients, corporate compliance, branch managers, Air & Ocean product owners, local or regional government compliance personnel, and staff to ensure the highest level of customer service and compliance.
- Attend Client Business Reviews to present and gather feedback from clients.
- Manage operational excellence for Customs Brokerage, partner with business units, Air & Ocean product teams, and sales teams to enhance customer value and expand business.
- Market Trade Services Products, including Consulting, Brokerage Programs, Reconciliation, Post Entry Services, Drawback/Recon, Security Programs, Post Entry Services, Learning, Technology, and Import Compliance Programs.
- Expand volume and profitability of service delivered within the customer portfolio, execute monthly targets and controls as defined by country and regional leadership.
- Ensure compliance with internal and external controls and KPI's set at the global and regional levels.
- You will attend training classes or conferences as directed to enhance skills and retain industry knowledge.
- Perform department audits and develop a consistent, measurable audit program to ensure compliant processes and behavior.
Requirements
10+ Years of Customs Brokerage Experience in Freight Forwarding Industry, visa/sponsorship not available.
Estimated Salary: $85,000 per year
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