Quality Manager

3 weeks ago

Milwaukee, Wisconsin, United States Stryten Energy Full time
Job Description

Overview

Job Summary: We are seeking a highly skilled Quality Manager to provide leadership in the day-to-day activities for all departments within the facility and partner with the Engineering community to solve problems and improve quality.

Key Responsibilities:

  • Manage product and process data collection and summary, corrective action system updates, Calibration, internal auditing, and key customer communications.
  • Provide day-to-day quality support to manufacturing in the form of plans and procedures.
  • Responsible for quality team coverage on the production floor and lab testing in compliance with testing and control plan requirements.
  • Coordinate and participate in MSA evaluations, and based on results, work with central quality and the plant to improve measurement systems.
  • Validate the plant complies with all quality control inspections and sampling techniques which will assure products meet company and customer quality standards.
  • Responsible for the adherence to Process Control Plans as well as Process and Product specifications.
  • Verify incoming material requirements.
  • Periodic sampling of in-process components.
  • Responsible for the coordination of short-term and long-term capability studies in conjunction with the plant process engineering team for continuous improvement.
  • Conduct research on product defects, test performance, plant reject and scrap, and drive process or product improvements.
  • Develop timely response to customer quality concerns and drive permanent corrective actions into the plant.
  • Lead structured problem-solving training within the plant and lead by example.
  • Assist with conducting and preparation of quality audits and reports.
  • Work with teams on problem-solving initiatives and link actions and outcomes to Control Plans, PFMEA's, plant inspection points, and Customer returns.
  • Coordinate efforts with the team with corrective action resolution for internal KPI's and external customer issues (assembly plant complaint and warranty initiatives).

Supervisory Responsibilities:

Responsible for providing technical guidance and direction to positions including but not limited to Customer Quality Specialist, Quality Systems Coordinator, Quality Inspectors, Lab and Calibration Technicians, and clerks.

Relationships:

Maintain positive corporate, employee, customer, and vendor working relationships to enable resolution of the most difficult quality issues.

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