Customer Service Liaison

3 days ago


West Bend, Wisconsin, United States GO Riteway Transportation Group Full time
Job Title: Customer Service Liaison

Estimated Salary: $35,000 - $55,000 per year

About the Company

GO Riteway Transportation Group is a family-owned company that has been serving our community for over 65 years. We are dedicated to providing safe, on-time, and consistent service to our customers.

We believe in building long-term relationships with our customers and employees. If you're looking for a rewarding career with opportunities for growth and professional development, we encourage you to apply.

Job Description

This is an opportunity to join our team as a Customer Service Liaison. The primary responsibilities include working with drivers to confirm routing and times, processing changes/updates to trips, and complying with Federal and State DOT requirements.

The ideal candidate will have prior experience in a customer service role and possess strong communication skills, written and verbal.

We also offer paid time off, based on tenure, 9 paid holidays, and opportunities for growth and professional development.

Requirements
  • Ability to work effectively with diverse groups of people, teamwork.
  • Possess strong working knowledge of computers and ability to learn new software programs.
  • Prior experience in a customer service role preferred.


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