Business Relationship Manager

4 weeks ago


Cary NC, United States SAS Full time

At SAS, we're seeking a seasoned Business Relationship Manager to drive strategic alignment between our Cloud and Information Services (CIS) business operations and our enterprise portfolio.

The ideal candidate will partner with business and CIS leaders to identify new joint technology initiatives, build business cases for new technology solutions, and develop technical roadmaps for our business units.

Key responsibilities include:

  • Acting as a senior-level partner to SAS business units on their strategic use of technology
  • Partnering with business and CIS leaders to identify new joint technology initiatives
  • Building business cases for new technology solutions with clear ROI and alignment to goals
  • Partnering with Enterprise Architects to develop technical roadmaps for their business units
  • Conducting periodic Business Reviews with business units to share CIS deliveries, adjust technical roadmaps, and assess customer satisfaction with CIS services

Requirements include:

  • At least 8+ years of working experience
  • Experience with one or more of the following – Professional Services Automation, Salesforce Automation, Customer Service Management, ERP Platforms
  • Excellent analysis, negotiation, collaboration, facilitation, and presentation skills
  • Ability to stay connected to external market trends and map to internal business processes
  • Experience with Organizational Change Management and effectively driving change
  • Experience with enterprise platforms, such as Oracle Fusion, Microsoft Dynamics, and ServiceNow

We offer a comprehensive benefits package, including medical, prescription, dental, and vision plans, as well as generous time away and childcare benefits.

SAS is an equal opportunity/Affirmative Action employer and welcomes diverse candidates to apply.



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