Orthopedic Care Specialist

6 days ago


Chicago, Illinois, United States Primus Ortho Full time
Job Summary

The Medical Assistant at Primus Ortho plays a vital role in delivering exceptional orthopedic care. As a frontline team member, you will ensure that clinical and administrative tasks are performed with precision and empathy, contributing to our reputation as a leader in orthopedic health services.

Key Responsibilities:

Clinical Duties:
  • Escort patients to examination rooms, obtaining medical histories, measuring vital signs, and recording height/weight.
  • Assist physicians with examinations, procedures, treatments, and ensure patient comfort and safety.
  • Manage wound care provisions, apply, and remove splints/casts, and assist with injectable medications as needed.
  • Coordinate patient referrals for additional services such as therapy, home health, surgical procedures, and durable medical equipment (DME).
Administrative Duties:
  • Organize medical records and ensure they are updated and accurately maintained within our Electronic Medical Records system.
  • Handle patient phone messages promptly, providing clear and concise information.
  • Manage the scheduling of appointments and procedures, ensuring proper pre-authorizations are obtained.
  • Maintain open lines of communication with patients, providing them with updates on care plans and resolving any issues.
Liaison Activities:
  • Serve as a liaison between patients and physicians, facilitating effective communication and expedient problem resolution.
  • Coordinate with various departments and external entities to secure necessary medical documentation and facilitate patient care.
Operational Support:
  • Maintain examination and procedure rooms, ensuring they are orderly, stocked, and ready for patient visits.
  • Perform necessary environmental responsibilities, including infection control according to OSHA regulations.
  • Assist in managing clinic supplies, notifying management when stock is low.
Educational and Professional Development:
  • Attend staff meetings and educational activities to remain informed about the latest insurance and registration issues.
  • Stay updated on practice management and EHR software, medical terminology, and CPT/ICD-10 codes.
Requirements & Qualifications:

To be successful in this role, you will need:
  • A High school diploma or equivalent.
  • Successful completion of an accredited Medical Assistant Program (CMA).
  • Current CPR certification or the ability to obtain it upon hire.
  • Experience with casting, DME, and orthopedic procedures is highly desirable.
  • Proficiency with Electronic Medical Records (EMR), particularly eCW, and adeptness with technology.
  • Strong organizational, communication, and interpersonal skills to ensure quality patient care and team collaboration.
  • Ability to work in a fast-paced environment, multitask efficiently, and follow through on tasks to completion.
  • A positive attitude, self-motivation, and the capacity to work independently or as part of a dynamic team.
  • Phlebotomy skills/Experience required.
Estimated Salary: $45,000 - $60,000 per year

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