Manufactured Home Community Operations Manager

1 month ago

Denver, Colorado, United States RHP Properties Full time
About RHP Properties

RHP Properties is a leading provider of manufactured home communities, with a presence in 30 states across the country. As a Community Management Specialist, you will play a critical role in ensuring the smooth operation of our communities, providing exceptional service to residents, and driving business growth.

Job Summary

We are seeking a highly skilled and experienced Community Management Specialist to join our team. In this role, you will be responsible for managing the daily administration, operation, and personnel of various manufactured home communities. Your primary focus will be on ensuring the efficient, professional, and profitable management of our communities.

Key Responsibilities
  • Manage and deposit daily collection of all monthly rentals, late fees, and other revenue streams.
  • Hire, train, motivate, and manage onsite staff to ensure excellent resident service and community maintenance.
  • Inspect community grounds and community-owned homes daily to maintain a clean, presentable appearance and identify areas for improvement.
  • Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the Maintenance Work Order system.
  • Attract new residents and retain current residents to increase occupancy rates.
  • Manage all aspects of leasing, including processing, approving, and forwarding invoices in a timely manner to the Corporate Office.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Manage and organize paperwork flow, ensuring compliance with company policies and procedures.
  • Maintain financial operations and adhere to established budgetary guidelines.
  • Remain aware of safety issues and administer corrective measures to ensure a safe working and living environment for all residents and staff.
  • Ensure all information is entered in a timely manner into the management software and is accurate and complete.
  • Build relationships with residents and respond to all resident needs to identify and resolve issues.
Requirements
  • A minimum of 2-3 years of property management experience required.
  • High school diploma or GED required.
  • Strong customer service, communication, and organization skills.
  • Detail-oriented and the ability to multitask and problem-solve.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Ability to be flexible and work evenings and weekends.
  • Extended out-of-town travel required.
  • Valid operator's license.
  • Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.
Compensation

The annual salary range for this position is $55,000 - $60,000. Compensation is based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, short-term and long-term disability, life insurance, generous paid time off and holidays, flexible spending account, and 401K with company match.

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