Key Hourly Shift Supervisor

3 weeks ago


Greenville, South Carolina, United States Food People Restaurant Group Full time
Job DescriptionFood People Restaurant Group is seeking a Key Hourly Shift Supervisor to oversee daily operations, ensure compliance with company policies and safety regulations, and provide leadership and support to team members.

Responsibilities:

  • Coordinate front-of-house operations, including host/hostess stand, servers, bartenders, and support staff.
  • Provide ongoing training for front-of-house staff to ensure consistency in service and adherence to company standards.
  • Maintain a welcoming and positive atmosphere for all guests and employees.
  • Handle customer complaints and conflicts effectively and professionally.
  • Assist in training new team members.
  • Monitor and maintain the cleanliness and appearance of the front of house areas, including dining rooms and restrooms.
  • Ensure compliance with health and safety regulations, including food handling and alcohol service guidelines.
  • Handle financial responsibilities, such as cash handling, POS system reconciliation, and managing petty cash.

Qualifications:

  • Experience in a supervisory or managerial role within the hospitality industry.
  • Strong customer service orientation and a commitment to exceeding guest expectations.
  • Ability to work flexible hours, including weekends and holidays.
  • Exceptional organizational and multitasking abilities to handle a fast-paced and dynamic environment.
  • Strong leadership and managerial skills, with the ability to motivate and develop a team of staff members.

What we offer:

  • A highly energetic environment
  • Competitive compensation
  • Meal program to include across brands
  • Opportunity for advancement

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