Global Payroll Operations Manager

6 days ago


Tampa, Florida, United States Citigroup Inc Full time

Citigroup Inc. is seeking a highly skilled Global Payroll Operations Manager to join our team in Tampa, FL.

About the Role:

The Global Payroll Operations Manager will be responsible for managing one or more payroll teams, advising senior management on the performance of assigned payroll areas, and researching and responding to inquiries and issues.

Key Responsibilities:

  • Manage the documentation of policies and procedures
  • Assess and monitor reasonableness of data and identify discrepancies
  • Perform analysis of and resolve complex issues
  • Assign projects and team deliverables
  • Provide training, assistance, and mentoring to the team
  • Provide backup to Payroll Operations/Tax Reporting Group Manager
  • Serve as representative and consultant on external project/meeting calls
  • Partner with businesses to identify issues and required business specifications
  • Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations, and other personnel actions
  • Direct area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning
  • Ensure essential procedures are followed and contribute to defining standards
  • Manage on-going risk & controls and related reporting including quarterly MCA, Ops Loss reporting, etc.
  • All controls adherence related activities with key focus on CoB, Locations Strategy, Records Management, MCA Transformation, etc.
  • Coordinates NAM Payroll pillar teams during internal control reviews, internal audits (IA) and local regulatory reviews; ensuring quality and timely provision of deliverables
  • Collaborates with GPS Global Governance, Process Taxonomy & Transformation and R&C teams
  • NAM Payroll Employee Experience Champion
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

  • 6-10 years of experience in a related role commensurate people management experience
  • Ability to provide evaluative judgment based on analysis
  • Excellent written / verbal communication and presentation skills
  • Capable of working on multiple projects independently at the same time
  • Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests

Salary Range:$93,440.00 - $140,160.00 per annum



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