Retail Assistant Branch Manager

23 hours ago

Avon, Ohio, United States JCSI Full time
Job Title: Assistant Branch Manager

We are seeking an experienced Assistant Branch Manager to join our team at Jetro Restaurant Depot in Avon, Massachusetts. As a key member of our management team, you will be responsible for overseeing the general operations of the branch, developing and maintaining strong business relationships with customers, and ensuring compliance with established policies and procedures.

Key Responsibilities:
  • Oversee the general operations of the branch, including warehouse operations, customer service, and inventory management.
  • Develop and maintain strong business relationships with customers, addressing their issues effectively and ensuring high levels of customer satisfaction.
  • Ensure compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control.
  • Review financial and operational reports, taking necessary actions based on report results.
  • Direct subordinates to ensure efficient warehouse operations, including safety, sanitation, inventory, merchandising, receiving, stocking, order pulling, shipping, and in-store customer service.
  • Define service standards and operational mission of the branch, communicating it to employees and monitoring activities to meet branch goals.
  • Maximize sales opportunities by ensuring high levels of customer service and proper workforce scheduling.
  • Manage selection, annual performance appraisals, and professional development of all Management-level personnel.
  • Directly supervise and manage department managers.
  • Coach managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary actions.
  • Maintain communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
  • Review inventory regularly to ensure accuracy and availability of products.
  • Complete and process necessary reports and paperwork accurately and timely.
Requirements:
  • Bachelor's degree (preferred but not required)
  • Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment
  • Background in Profit & Loss, Inventory control, merchandising, hiring/training staff, front end, cash control, payroll, security/loss prevention
  • Demonstrable leadership skills, capable of running a high volume warehouse operation
  • Excellent communication and organizational skills
  • Experience in managing personnel issues and supervision
  • Proven track record in maintaining company standards and ensuring employee accountability
  • Experience in developing strong business relationships with customers, resolving problems effectively
  • Knowledge and compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control
  • Ability to review financial and operational reports and take necessary actions based on report results
  • Able to direct subordinates in managing all warehouse operations, including safety, sanitation, inventory, merchandising, receiving, stocking, order pulling, shipping, and in-store customer service
  • Previous responsibility for maximizing sales opportunities by ensuring high levels of customer service and proper scheduling of the workforce while meeting budgetary guidelines
  • Proven ability to manage selection, annual performance appraisals, and professional development of all Management-level personnel
  • Experience in coaching managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary actions
  • Familiarity with completing and processing necessary reports and paperwork accurately and timely
What We Offer:
  • A competitive salary that reflects your skills and experience
  • Comprehensive benefits, including health insurance and a retirement plan
  • Generous vacation time to ensure work-life balance
  • Opportunities for ongoing professional development and career progression
  • A positive, inclusive workplace culture where you can truly feel at home

We are an Equal Opportunity Employer and are committed to diversity in our workforce. EOE/M/F/D/V

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