Field Operations Coordinator
7 days ago
Allied Universal is a leading security and facility services company that provides rewarding careers with purpose. In our diverse and inclusive workplace, you'll be part of a team that fuels a culture reflecting in our communities and customers we serve.
Compensation PackageWe offer an excellent compensation package, including a competitive salary and benefits such as medical, dental, vision, basic life, AD&D, and disability insurance. You'll also have the opportunity to enroll in our company's 401(k) plan, subject to eligibility requirements.
Job DescriptionWe're hiring a Field Supervisor to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. This role works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Key Responsibilities:- Visit assigned post locations regularly to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained.
- Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made.
- Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until replacements arrive and assist Scheduler with scheduling for call-offs or other changes that occur at the site.
- Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints, or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director.
To be successful in this role, you must have a high school diploma or equivalent, valid driver's license with at least one year of driving experience, and meet licensing requirements subject to state and/or local laws and regulations. A minimum of three (3) years of professional protective service experience is also required.
You should possess the ability to write effective and concise reports in legible handwriting, use good independent judgment and discretion, and demonstrate outstanding oral and written communication skills. Experience in scheduling, operations management, or other leadership functions of the security industry is a plus.
BenefitsWe offer a comprehensive benefits package, including medical, dental, vision, basic life, AD&D, and disability insurance. You'll also have the opportunity to enroll in our company's 401(k) plan, subject to eligibility requirements. Eight paid holidays annually, five sick days, and four personal days are also included.
Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. We are an equal opportunity employer and welcome applications from qualified candidates.
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