Automobile Center Store Associate
4 weeks ago
Key Responsibilities:
* Collaborate with team members to fulfill sales and service requests
* Educate other associates on tools, tasks, resources, and mentor new technicians
* Communicate and develop interpersonal skills for providing safe and efficient customer service
* Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality
* Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement
* Utilize handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training
* Adapt to new tools and encourage others to use them
* Communicate equipment, tools, and supplies needs to TBC Lead
* Track and monitor returns and special orders
* Operate cash registers
* Process transactions
* Work hands-on in the physical area
* Maintain accurate inventory, audit, safety, and compliance standards
* Report TBC complaints, safety hazards, and problems with products, services, and work areas
* Complete paperwork, logs, and other required documentation
* Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures
* Identify member needs
* Assist members with purchasing decisions
* Resolve issues and concerns
Benefits:
* Competitive pay
* Performance-based bonus awards
* Health benefits, including medical, vision, and dental coverage
* Financial benefits, including 401(k), stock purchase, and company-paid life insurance
* Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
* Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements:
* Valid state-issued driver's license
* Must be 18 years of age or older
* Ability to successfully complete all job required trainings and assessments within a prescribed time period
Preferred Qualifications:
* Auto service industry experience
* Retail experience
Primary Location: 13600 East Fwy, Houston, TX 77015-5917, United States of America
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