Afternoon Membership Sales Specialist

1 week ago


Hazleton, Pennsylvania, United States Planet Fitness Full time
Job Title: Weekend Customer Service Representative
Reports to: Store Manager
Job Type: Part-time
Location: Planet Fitness location nearest you

Overview

We are seeking a charismatic and detail-oriented Weekend Customer Service Representative to join our team As a member of our sales team, you will be responsible for providing top-notch customer service to our members, answering questions, resolving issues, and promoting our products and services.

You will be working in a fast-paced environment, handling a high volume of customer transactions and maintaining a clean and organized workspace. If you're a people person who enjoys working in a dynamic environment, we want to hear from you


Responsibilities
  • Provide exceptional customer service to our members
  • Answer member inquiries and resolve issues promptly and professionally
  • Maintain accurate records of member interactions and feedback
  • Collaborate with colleagues to achieve team objectives and improve overall member satisfaction
  • Stay up-to-date on product knowledge and promotions

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask efficiently
  • Basic computer skills and familiarity with CRM software
  • Availability to work weekends and holidays (rotating shifts)

Compensation: Competitive hourly rate ($16-$22), depending on experience, plus benefits package including paid time off, medical, dental, and vision insurance, and 401(k) matching program.

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