Technical Solutions Architect

7 days ago

Los Angeles, California, United States Snapchat Full time
Job Summary

Snap Inc. is seeking an experienced Technical Program Manager to lead our infrastructure efforts across the organization. This role involves taking ownership of roadmap planning and cloud operations, working closely with cloud providers, and collaborating with engineers to deliver results that drive Snap engineering forward. Key areas of focus include infrastructure cost, service availability, data pipeline observability, and capacity planning.

Responsibilities
  • Lead engineers in cross-organizational projects to deliver results that drive Snap engineering forward.
  • Maintain customer adoption and feature roadmaps, and drive quarterly request solicitation and planning exercises.
  • Communicate plans with Platform customers, track migrations, and feature disparities across customers.
  • Establish a cadence for planning, release, feedback, and tracking with customers.
  • Deliver a realistic picture of projects' technological scope and progress.
  • Efficiently track projects and development schedules, ensuring technology quality and on-time delivery.
  • Ensure wide adoption and execution of operational excellence processes and best practices.
  • Foster an open and collaborative environment.

Requirements
  • A relationship builder with natural verbal and written communication skills.
  • Very high analytical thinking and ability to grasp advanced concepts.
  • Strong organizational skills and proven project management track record.
  • Experience in project schedule management and work breakdown structures.
  • Capacity to work in a fast-paced, continuously changing environment.
  • A demonstrated ability to manage complex projects effectively.
  • Ability to take calculated risks to achieve engineering breakthroughs.
  • Someone who can prioritize, focus, and is an independent thinker and problem solver.
  • An individual who is self-motivated and driven, and has demonstrated commitment to take accountability and responsibility for success of large programs.

Qualifications
  • BS/BA degree in an analytical field (Computer Science, Engineering, Science, Math, etc.) or equivalent years of experience.
  • 11+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-functional efforts in the software or tech industry.
  • 3+ years of experience in Technical Program Management.
  • Prior experience leading the development of a complex and business-critical application platform in the cloud, collecting requirements, getting customer teams to onboard, and maintaining operational excellence.
  • Hands-on SQL/Presto/BigQuery/Redshift experience.
  • Experience with data visualization tools (e.g. Grafana, Looker, Tableau, DataStudio) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA).

Preferred Qualifications
  • 2+ years of experience as a developer, data scientist, or machine learning engineer.
  • Development experience using Python (numpy, pandas, etc.) or other scripting language to do data analysis, advanced analytics, and development of automation tools.
  • Hands-on experience with cloud technologies and service-oriented architectures.
  • Track record of using data analytics for improving SW operations and organizational efficiency.
  • Advanced degree in an analytical field.

Benefits
  • Paid parental leave.
  • Comprehensive medical coverage.
  • Emotional and mental health support programs.
  • Compensation packages that let you share in Snap's long-term success.

Compensation
  • In the United States, work locations are assigned a pay zone which determines the salary range for the position.
  • The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

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