Patient Access Representative Per Diem Varied Shift

1 month ago


Syracuse, New York, United States Trinity Health Full time
Job Summary:

The Patient Access Representative plays a vital role in the revenue cycle by accurately processing data related to insurance and demographic information. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will have experience in medical office or customer service and be proficient in computer software, including Eclipsys.

Responsibilities:

* Acquires, enters, and updates patient registration information into the Eclipsys system
* Verifies accuracy of data and provides information related to billing, compliance, patient rights, and HIPAA
* Verifies patient insurance coverage and obtains authorizations related to the patient's stay
* Requests and collects co-pays, deposits, and issues receipts at time of payment
* Communicates with medical and clinical personnel regarding patient access, interfacility transfers, discharge processing, reimbursement issues, authorization requirements, surgical, and diagnostic orders
* Accurately indexes patient information to HPR and interacts with IS, HIM, ASR's to assure optimal information flow and resolve inaccuracies and discrepancies

Requirements:

* Two years of medical office or customer service experience
* Proficiency in computer software, including Eclipsys
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and meet productivity standards

Work Environment and Hazards:

This position is located in a clinical setting and may involve exposure to infectious diseases. The ideal candidate will be able to work in a fast-paced environment and meet productivity standards.

Equal Opportunity Employer:

Trinity Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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