Gillespie Center Operations Manager

7 days ago


Westport, Connecticut, United States Homes with Hope Full time

**Job Summary:**

We are seeking a skilled Gillespie Center Operations Manager to oversee the daily operations of our emergency shelter for single persons in Westport, CT.

 

Key Responsibilities:

  • Case Management: Share caseload with existing case manager, document case notes, and update client information in internal systems. Attend regular meetings with local social service providers to ensure compliance with regulations and funding contracts.
  • Staff Management: Supervise case manager and residential staff, participate in hiring, motivating, and evaluating their performance. Ensure accurate record-keeping and administrative tasks are completed.
  • Facility Management: Oversee the sanitary and safe operation of the shelter, working with property management on maintenance needs and repairs.
  • Volunteer Management: Coordinate and supervise volunteers as needed.
  • Administrative Duties: Manage electronic records, reporting, and client charts. Order office supplies and food when necessary.
  • Outreach: Network with partner agencies and attend community events to represent the organization.

 

Requirements:

  • Masters degree in social work or related field.
  • Three to five years of residential program experience in program and staff management.
  • Demonstrated experience working with diverse populations.
  • Comfort with statistical reporting and data systems.
  • High professional and ethical standards in working with vulnerable populations.
  • Knowledge of government benefits, regulations, and local resources impacting homelessness.
  • Excellent verbal and written communication skills.
  • Excellent time management skills.
  • Proficient in Microsoft Office, HMIS software, and internet research.
  • Ability to work in a team atmosphere with other managers.
  • Strong conflict resolution and crisis management skills.

 

Compensation: $65,000 - $80,000 per year, depending on experience.



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