Retail Operations Director

1 day ago


Los Angeles, California, United States United Pacific Full time

Job Summary:

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We are seeking a seasoned Retail Operations Director to oversee the operations of our convenience stores and gasoline stations. The ideal candidate will have extensive experience in managing multi-unit retail environments, with a proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.

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About United Pacific:

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Rocket is a subsidiary of United Pacific, an independent multi-billion dollar gasoline and convenience store retailer. With over 500 company-operated stores and 56 fee-operated locations, we are one of the largest independent owners and operators of gas stations and convenience stores in the Western United States.

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Responsibilities:

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  • Lead a team of District Managers, providing coaching, guidance, and development opportunities to ensure their success.">
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.">
  • Collaborate with cross-functional teams, including category management, merchandising, and human resources, to achieve business objectives.">
  • Analyze sales data, market trends, and customer feedback to inform decision-making and drive business growth.">
  • Maintain a strong working relationship with support center personnel, ensuring effective communication and collaboration.">
  • Manage profit and loss responsibility for all facilities within the division.">
  • Monitor and identify opportunities to optimize site-level expenses, ensuring cost-effective operations.">
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Requirements:

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  • Minimum 10 years of demonstrated high-volume multi-unit management experience in company-operated retail fuel, convenience store, or QSR channel.">
  • Bachelor's degree in an associated field preferred.">
  • Demonstrated successful, progressive management experience, with increasing levels of responsibility and direct reports.">
  • Strong experience working as a proactive, strategic, and efficient leader and team member.">
  • Solid experience with back-office systems, POS systems, and reporting.">
  • Prior experience with PDI preferred but not required.">
  • Must have a solid track record of sound judgment when making operational decisions.">
  • Strong, effective problem-solving and leadership ability in crisis situations.">
  • Valid driver's license.">
  • Ability to provide proof of authorization to work in the U.S if accepting an offer of employment.">
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Salary Estimate:

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$120,000 - $150,000 per year, depending on experience and qualifications.

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Benefits:

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We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.



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