Residential Leasing Director

6 days ago


Raleigh, North Carolina, United States The RMR Group Full time
Leasing Manager Position

We are seeking a skilled and results-driven Leasing Manager to join our team at Arium Trailwood, a charming 302-unit garden-style community in Raleigh, NC.

This role combines sales, customer service, and marketing expertise to lease apartment homes to interested prospects. You will be responsible for leasing apartments through product demonstration and strategic marketing, maintaining high levels of resident satisfaction and retention.

Duties and Responsibilities:
  • Lease apartments and provide exceptional customer service to potential residents, current residents, and all customers.
  • Manage renewals, including rates to be approved by the Property Manager, letters sent to residents, and follow-up on lease expirations.
  • Implement monthly, quarterly, and yearly marketing plans.
  • Manage and hold accountable the leasing team.
  • Complete market studies each week and possess extensive knowledge of the sub-market.
  • Set rates and concessions for PM approval based on sub-market information.
  • Inspect applications and move-in files for accuracy prior to Property Manager's approval.
  • Handle other special projects as assigned by the Property Manager.
Requirements and Qualifications:
  • Bachelor's degree preferred.
  • Prior leasing experience required.
  • Excellent written and verbal communication skills for effective communication with residents, employees, peers, vendors, owners, etc.
  • Excellent attendance is a requirement of the position.
  • Excellent customer service.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Positive attitude and highest level of professionalism.
  • Bi-lingual abilities (written and verbal) may be required based on specific needs of the property.
Salary and Benefits:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. The RMR Group offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Please note that the salary range is based on industry standards and may vary depending on the candidate's qualifications and experience.


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