Regional Real Estate Operations Manager

3 weeks ago

Indianapolis, Indiana, United States AION Management Full time

Job Summary:

As a key member of the AION Management team, the Assistant Regional Real Estate Manager plays a vital role in optimizing revenue and NOI for our apartment portfolio. This position requires a strong leader who can create and enforce policies for efficient operations, develop team members, and foster a positive work environment.

Key Responsibilities:

  • Develop and achieve annual operating budgets, monitoring expense control and analyzing monthly Profit and Loss Statements to identify areas for improvement.
  • Provide budget guidelines to establish income and expense benchmarks, turnover expenses, staffing levels, rent increase percentages, and other strategies.
  • Monitor and make recommendations for revenue plans, delinquencies, deposit procedures, resident reimbursements, and processing of payables for the best interest of the company.
  • Examine turnover procedures for damage assessment, turnover costs, and fees associated with them.
  • Make recommendations for capital improvements and deferred maintenance, ensuring all tasks are completed on time and within budget.
  • Approve property invoices and ensure property checks are cut correctly.
  • Review delinquency weekly, including detailed delinquency reports as required. Coach the Real Estate Manager on any action required to collect rents and provide training as needed. Monitor filings to the attorneys and to FCO/Better NOI for collections.
  • Assist the Real Estate Manager in obtaining competitive bids and proposals for work and services.
  • Examine turnover procedures for quality and timely completion of finished units. Implement changes as needed.
  • Assist the Real Estate Manager, Service Director, and Regional Service Director on capital improvements and deferred maintenance projects, ensuring all are completed on time and within budget.
  • Monitor the work of contractors and report findings to the RSD.
  • Ensure that each property has a safety program that is effective and proactive.

Requirements:

  • BA or BS or CPM and 5 years multi-site experience required.
  • Three years of experience in direct supervision of management staff of three or more.
  • Excellent knowledge of eviction law, Fair Housing, and other legal issues affecting property management.
  • Strong computer skills, including Microsoft Word, Excel, and Outlook.
  • Proficiency in one of the following: MRI, Real Page, or YARDI.
  • Must be able to walk apartments and grounds, including steps and climbing stairs.
  • Occasionally requires lifting 20 pounds or less.
  • Valid driver's license.

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