Customer Service Representative
5 days ago
Gordie Boucher Ford of Menomonee Falls is seeking a highly organized and detail-oriented Receptionist/VMS Admin to join their team.
Job Summary:The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and performing administrative tasks with accuracy and efficiency.
Key Responsibilities:- Review work orders for accuracy and completeness
- Close repair orders and parts counter tickets in a timely manner
- Handle cash transactions, including credit card payments, and verify totals of sales deposits, counter tickets, and repair orders
- Route incoming phone calls and assist with service filing
- Stock new and used vehicles and perform vehicle billing tasks
- Scan car deals and provide excellent customer service
- Familiarity with Excel and basic accounting knowledge
- Ability to handle multiple tasks and prioritize responsibilities
- Excellent organizational skills and attention to detail
- Self-motivated and enthusiastic team player
The Boucher Group offers a competitive benefits package, including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. We are a family-owned and operated business that prides itself on giving back to the community through various charitable initiatives.
Please submit your resume to Julie Payne for consideration.
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