Medical Services Coordinator

5 days ago


Honolulu, Hawaii, United States Palolo Chinese Home Full time
Job Overview

Palolo Chinese Home is a cornerstone of compassionate care in Honolulu, rooted in the values of 'filial piety' and community service.

Salary and Benefits

The estimated salary for this position is $22.00 - $25.00 per hour, with a competitive pay range.

This role offers great benefits, including Medical, Dental, Vision, 401(k), Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, Mileage reimbursement, Public Student Loan Forgiveness, Employee Referral Bonus, Discounted Employee Meals, and Free On-Site Parking.

Responsibilities

You will play a crucial role in overseeing and communicating all admissions processes for our residents, ensuring compliance with both the Home's policies and relevant state and federal regulations.

As an Admissions Coordinator at Palolo Chinese Home, you will actively obtain insurance authorizations for services provided in our Skilled Nursing Facility and Assisted Living programs.

You will engage directly with referral sources, making initial and follow-up calls to convert potential referrals into successful admissions.

In addition, you will coordinate the creation and dissemination of educational materials, such as brochures, to effectively market PCH's diverse services and programs.

You will conduct tours and visits to prospective clients and referral sources, enhancing their understanding of the compassionate care we provide, including nursing and rehabilitation services, in a customer-focused environment.

Requirements

To thrive in this role, you must possess excellent verbal and written communication skills, along with strong interpersonal abilities to effectively engage with residents and referral sources.

Previous experience in a medical setting is essential, especially familiarity with long-term care and social service procedures, as well as understanding the healthcare billing process for Medicare and Medicaid.

A compassionate approach is necessary, as you'll be addressing residents at various functional levels.

Successful candidates will demonstrate leadership abilities, patience, tact, and a cheerful disposition, paired with enthusiasm for the role.

Proficiency in MS Office products, particularly Word and Excel, is required, along with the ability to demonstrate autonomy, organization, and assertiveness in daily tasks.

Relyable transportation and a valid driver's license are essential for making site visits, while familiarity with medical terminology will be a valuable asset in facilitating effective communication within our healthcare environment.



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