Medical Accounts Specialist
1 week ago
Roessel Joy is seeking a highly skilled Medical Accounts Specialist to join our team. In this role, you will work closely with the Accounting Manager to focus on collections. We are looking for an organized self-starter with strong communication and computer skills.
The ideal candidate has 3+ years of collections experience, a background handling cash applications, and ideally experience working in the healthcare industry. If you have what it takes to succeed in a fast-paced environment, we want to hear from you.
About the Role- You will be responsible for maintaining a high volume of daily collection calls and e-mail communication with our customer base.
- Arrange debt repayment or establish repayment schedules based on customers' financial situations.
- Follow up with customers to ensure a quick and easy repayment process.
- Reconcile unapplied customer payments.
- Maintain and resolve customer balances on credit hold.
- Report on aged balances to Management monthly.
- Resolving unpaid balances, advising customers of necessary action steps and useful strategies for repayment.
- Maintaining an updated financial status report for assigned accounts.
- Reviewing the terms of sales, service, and/or credit contracts with customers.
- Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing, and answering correspondence.
- Locating and monitoring overdue accounts using aging reports and automated systems.
- A minimum of 3-5 years' experience making high-volume collection calls in a fast-paced environment.
- Experience managing an abundant aging report of at least 3500 accounts.
- An excellent energy level and 'can-do' attitude.
- Creative problem-solving skills with great customer service abilities.
- Strong proficiency in Microsoft Excel and Word.
- A high sense of urgency and attention to detail.
- In lieu of a Bachelor's degree, a minimum of 3 years of equivalent work experience is required.
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience. If you are motivated and have a passion for collections, please submit your application today
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