Automotive Store Manager

1 week ago

Iowa City, Iowa, United States Car-X Tire & Auto Full time
Job Description

The Store Manager position is responsible for providing day-to-day leadership to the store and teammates. This role supports Monro's vision in becoming a leader for automotive and tire centers, trusted by consumers as the best place for quality maintenance and repairs.

Key Responsibilities:
  • Develop sales and technical teammates to produce a consistent 5-star Guest experience
  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products, and the automotive industry
  • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty
  • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services
  • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates
  • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses
  • Perform other duties as assigned
Management Responsibility:

The Store Manager position provides daily leadership to all positions within the store, including General Service Technicians, Technicians, Technical Service Manager, Service Manager, and Assistant Store Manager. This role operates under the general direction of the District Manager.

Qualifications:
  • High School Diploma or equivalent
  • 2-4 years of demonstrated leadership experience in a retail/sales environment
  • Proven ability to manage, drive, and deliver financial results while controlling costs
  • Ability to influence and motivate a team to achieve set goals and objectives
Knowledge & Skills:
  • Guest and team-focused mindset with extensive experience in customer-facing, customer-centric environments
  • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports
  • Business mentality with the drive to exceed established goals
  • Possess basic algebra skills to calculate figures and amounts, such as discounts, interest, commissions, proportions, and percentages
  • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment
  • Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions
  • Ability to effectively mentor, coach, and develop teammates
Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust.

Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)

Ability to work flexible hours, days, evenings, weekends, and holidays

Must be able to lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance

Frequent standing and walking for long periods of time

Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting

Additional Information:
  • Performance-based incentives
  • Paid vacation and holidays for Full-Time Teammates
  • Reimbursement for ASE Certifications
  • Reimbursement for State Inspection Licenses, where applicable
  • 401k eligibility immediately upon hire
  • Direct Deposit
  • Employee Discounts
  • Healthcare, Vision, and Dental for Full-time teammates
  • Employee Access Perks
  • Career Advancement Opportunities
Your Next Destination:

At Monro, we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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