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Field Technician

4 weeks ago

Rockingham, North Carolina, United States Spectrum Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working independently with minimal supervision.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide customer service and education on proper use of Spectrum services and equipment
  • Work independently with minimal supervision
  • Perform basic to complex installations, disconnects, downgrades, and upgrades
  • Complete reconnects and troubleshoot issues
Requirements
  • High School diploma, GED, or equivalent work experience
  • Technical skills: problem solver with a technical aptitude, computer and software application use
  • Skills: communication, professionalism, time management, organization, critical thinking, responsible/reliable
  • Abilities: interpret analytics from soft tools such as meters and handheld devices, troubleshooting, read, write, and speak the English language
  • Physical: ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, ability to safely use weight-bearing equipment within the maximum weight limitations of that equipment (345 lbs), ability to lift up to 90 lbs and climb ladders to a height of 32 feet, working in confined spaces and at heights, safely operate and navigate a company vehicle in constant changing environments, ability to work with small components and wires, ability to work outside for extended periods in any season and/or during inclement weather
  • Valid Drivers license with satisfactory driving record within company standards required, ability to travel (including during inclement weather) to and from assigned territories and company facilities
What We Offer
  • Learning Culture: we invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
  • Dynamic Growth: we invest in your learning, and provide paid training and opportunities to move up and around the company
  • Competitive Pay: generous starting pay
  • Total Rewards: see all the ways we invest in you at work and in life

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.