Lead Doula/Family Case Manager

4 weeks ago


Wheaton, Illinois, United States DuPage County Health Department Full time
Job Summary

We are seeking a highly skilled and experienced Lead Doula/Family Case Manager to join our team at the DuPage County Health Department. As a key member of our staff, you will be responsible for coordinating and monitoring family support services for Healthy Families clients who require more complex levels of assistance and support.

Key Responsibilities
  • Provides reflective and administrative supervision to Doulas and Case Managers, including providing support on an on-call basis.
  • Monitors client cases for compliance with program requirements and evaluates outcomes to determine program effectiveness.
  • Conducts file and program audits, and recommends and implements service delivery changes to increase program accessibility.
  • Ensures the integration of multiple services to achieve a comprehensive approach to client care.
  • Keeps up to date on grant, program, and reporting requirements, and identifies and resolves employee relations and performance issues.
Requirements
  • Master's degree in human services or a related field, or a bachelor's degree with 3 years of relevant experience.
  • Prior birth doula and childbirth education experience preferred.
  • DONA Birth Doula and Childbirth Education training within 6 months, and certification within 3 years, required.
  • Infant and early childhood mental health credential preferred.
What We Offer

As a member of our team, you will have access to a variety of benefits, including medical, dental, and vision insurance, as well as a flexible spending account and life insurance. You will also have the opportunity to work with a diverse group of colleagues and contribute to the health and well-being of our community.



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