Health and Wellness Service Coordinator

7 days ago


New Hope, Minnesota, United States PEAK Physical Therapy & Performance Full time
Company Overview

PEAK Physical Therapy & Performance is a dynamic small business based in New Hope, PA. We are a rapidly expanding practice with a distinctive mission to empower patients to achieve their rehabilitation goals while fostering long-term health and wellness through comprehensive care.

We focus on delivering whole-body strength and mobility solutions. Our practice is excited to introduce the Recovery and Wellness Collection, offering a broader range of services that complement our vision for optimal care, longevity, and performance.

Job Summary

If you're passionate about helping others live healthier lives and have a strong interest in health and wellness, we encourage you to apply. As a dedicated professional, you will play a vital role in our team's success.

Responsibilities
  • Welcome clients and assist them with PEAK's wellness services, ensuring exceptional customer experiences.
  • Provide support via phone, manage voicemails, and facilitate scheduling, rescheduling, and booking of services.
  • Onboard new clients by completing medical waivers and creating profiles in our system.
  • Conduct tours and promote service packages and memberships.
  • Educate clients on PEAK's services, including benefits, precautions, and at-home care.
  • Perform opening and closing procedures.
  • Maintain a safe, clean, and secure environment for all guests and employees.
  • Represent the brand by embodying PEAK's core values and acting in alignment with our practice's mission and vision.
  • Foster a fun and engaging store culture by involving, valuing, and recognizing every team member's contributions.
Qualifications
  • Possess a genuine passion for health and wellness.
  • Hold at least one year of customer service experience in a retail environment.
  • Be willing to work weekends as needed.
  • Demonstrate excellent communication and collaboration skills.
  • Candidates with a degree in kinesiology, exercise science, physical therapy, or a related field are preferred but not required.
Salary Information

The estimated annual salary for this position ranges from $40,000 to $55,000, depending on qualifications and experience.



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