Customer Engagement Specialist

3 days ago


Watertown, Massachusetts, United States TJ Maxx Full time
Job Summary

T.J. Maxx is currently seeking a Customer Engagement Specialist to join their team in Lexington, MA. This role involves engaging with customers to understand their needs and preferences, while also driving sales growth through effective merchandising and promotional activities.

Main Responsibilities
  • Interact with customers to build relationships and understand their needs
  • Ring customer purchases and process returns accurately and efficiently
  • Develop strong product knowledge to effectively merchandise the sales floor and promote products to customers
  • Collaborate with colleagues to achieve sales targets and improve store performance
Compensation and Benefits
  • An estimated salary range of $45,000 - $65,000 per year, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Employee discounts on store merchandise


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