Strategic Omnichannel Leader
4 days ago
About the Role
The Sr. Manager/Director, Omnichannel role at Georgia-Pacific is a critical leadership position responsible for driving our omnichannel strategy to capture sales and share objectives across our club customers and strategic account channels.
This senior leader will analyze customer and e-commerce data to identify opportunities to increase shopper conversion, develop go-to-market branded strategies, and build partnerships with key retailers.
As a subject matter expert, this individual will serve as a trusted advisor to our sales teams, key customers, and internal partners to transform our physical selling capabilities.
Key Responsibilities
- Partner with top omnichannel customers and sales teams to maximize sales and share of their omnichannel businesses.
- Develop and execute omnichannel account plans, ensuring seamless execution across platforms.
- Audit business performance and derive insights to proactively address issues and identify opportunities.
- Integrate the omnichannel customer perspective across sales teams and functions.
- Help build a playbook for investing in fulfillment modalities to deliver total retailer sales and category objectives.
- Explore various e-commerce supply chain fulfillment alternatives (D2C, Concierge, BOPIS, eCom Parcel).
- Work with category and sales strategy partners to shape customer and GP e-commerce strategies.
- Engage with key customers to influence their and our e-commerce strategies.
- Disseminate e-commerce training, development, and deployment materials across the organization.
Requirements and Qualifications
- 3-5 years of customer experience or e-commerce experience in a CPG industry.
- Experience with financial analysis and data-driven decision making.
- Strong analytical skills and ability to translate data into action.
- Willingness to travel up to 20% (including overnights).
Preferred Qualifications:
- Experience with tools like IRI, Renvue, Bazaarvoice, customer platform/data, Syndigo, or CIQ.
Compensation and Benefits
We offer a competitive salary range of $120,000 to $160,000, with eligibility for our Sales Incentive Plan. Our comprehensive benefits package includes medical, dental, vision, flexible spending, health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and more.
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