Leasing Experience Specialist

7 days ago


Lincoln, Nebraska, United States RentVision Full time
Overview

RentVision is a pioneering company in the multi-family marketing industry, revolutionizing the way apartments are rented. Founded in 2009, our mission is to make renting apartments easy and seamless for prospective residents.

Salary

We offer an estimated annual salary of $65,000-$85,000 depending on experience, with opportunities for growth and professional development.

Job Description

The Client Onboarding Advisor plays a critical role in guiding clients through the onboarding process, ensuring a smooth transition to our predictive leasing platform. This position requires exceptional communication skills, attention to detail, and a passion for delivering remarkable client experiences.

Key Responsibilities:
  • Deliver outstanding client service by effectively communicating with clients and internal teams.
  • Ensure accurate data collection and entry, maximizing the effectiveness of our services.
  • Collaborate with cross-functional teams to drive project success and meet client objectives.
Requirements:

To succeed in this role, you'll need:

  1. A minimum of 5 years of experience in client onboarding, account management, or related customer service roles.
  2. Excellent communication, organizational, and problem-solving skills.
  3. Ability to work in a fast-paced environment with multiple deadlines.
  4. Familiarity with technology-based solutions and a willingness to learn new platforms.
Benefits:

We offer a comprehensive benefits package, including:

  • 401(k) match and contribution matching.
  • Health insurance plans, including medical, vision, and dental coverage.
  • Life insurance and short-term/long-term disability insurance.
  • Paid time off and paid holidays, including extra time off around major holidays.
  • Paid parental leave and Fizzy Friday celebrations.
  • Discounted gym membership and unlimited coffee.
About RentVision

We're proud to be certified as a Great Place to Work and recognized as one of Fortune's Best Workplaces in Advertising & Marketing. Our Core Values include Being Remarkable, Systemizing Excellence, Considerate Candor, Maximizing Talent, and Team Hustle.



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