Fitness Membership Advisor

3 weeks ago


Winter Haven, Florida, United States YouFit Full time
Membership Advisor Job Description

At YouFit Gyms, we're seeking a dynamic and motivated Membership Advisor to drive membership growth and provide exceptional service to our members. As a key member of our team, you'll engage with the community, build relationships with local businesses, and generate new memberships. Your passion for fitness and dedication to customer service will make you a valuable asset to our organization.

Key Responsibilities:
  • Coordinate and participate in marketing-related events to promote our services and products.
  • Build relationships with local businesses to generate leads and new memberships.
  • Partner with the General Manager to generate corporate sales leads.
  • Create a positive first impression for all members and guests.
  • Maintain a clean and operable facility that exceeds company standards.
  • Contribute to monthly and quarterly goals and objectives.
  • Conduct engaging facility tours and present YouFit membership and personal training programs with confidence.
  • Provide exceptional customer service to all clients and maintain accurate data entry in all written and electronic forms.
  • Communicate effectively via written, phone, and in-person interactions.
  • Commit to ongoing training and development for self-improvement and team development.
  • Demonstrate self-motivation and a strong work ethic.
  • Represent YouFit Gyms professionally in attire, professionalism, and attitude.

Requirements:
  • Must be at least 18 years of age.
  • Experience providing outstanding customer service.
  • Experience in sales and lead management.
  • Effective English communication skills. Fluency in multiple languages is favored.
  • Passionate about fitness and dedicated to providing exceptional customer service.
  • Proficient in multitasking, driven by self-motivation and a strong work ethic.
  • Committed to continuous personal development.

Physical Demands:
  • The physical demands described here represent those that must be met by a team member to perform the essential functions of this role successfully.
  • Local travel is essential for this role.

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