Restaurant Host Team Lead
6 days ago
We are the creative minds behind Chicago's Happy Camper, Homeslice, and Paradise Park restaurants. Our establishments boast vibrant settings with art-inspired decor, delicious cuisine, and exceptional customer experiences. We're looking for like-minded individuals who share our passion for providing top-notch service and growing our brand.
In this role, you'll play a key part in delivering an unforgettable experience for our guests. As a Host Team Lead, you will be responsible for overseeing the efficient seating process, ensuring timely and responsive service, and maintaining a warm atmosphere. You will also train and develop your team members to achieve these goals.
- Key Responsibilities:
- Greet guests warmly and welcome them to our establishment.
- Manage waitlists effectively and seat guests promptly.
- Communicate clearly and confidently with guests, staff, and management.
- Develop and implement strategies to improve guest satisfaction and employee performance.
- Maintain high standards of cleanliness and organization in the host area.
- Assist in resolving guest complaints and concerns in a professional manner.
- Stay up-to-date on menu offerings and beverage options to provide informed recommendations.
- Work collaboratively with servers, bartenders, and kitchen staff to ensure seamless service.
About Us: At Happy Camper, we value diversity and inclusivity in our workplace. We strive to create an environment where everyone feels valued and respected. If you're passionate about delivering exceptional customer experiences and growing with a dynamic team, we encourage you to apply.
Requirements:
At least 2 years of experience in a hosting or front-of-house role.High school diploma or equivalent preferred.Ability to work in a fast-paced environment with attention to detail.Strong communication and interpersonal skills.Capacity to multitask and prioritize tasks efficiently.Physical stamina to stand for extended periods and move around the restaurant as needed.Compensation: $20-$25 per hour, based on experience. Benefits may be available depending on eligibility.
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Chicago, Illinois, United States Happy Camper Full timeWe are the Happy Camper group, known for our unique and vibrant restaurants in Chicago. We have several successful eateries, including Homeslice and Paradise Park. Our restaurants boast wall-to-wall lights, murals, and vignettes that create the perfect atmosphere for an unforgettable dining experience.Our brand is built on a strong company culture that...
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