Commissions Processor

About the Job
PHP Agency LLC. is a recognized leader in the financial services industry, founded in 2009. As a Commissions Processor, you will be responsible for ensuring accuracy and timely completion of data entry, research, and commission calculations from various insurance carriers to be distributed to our dedicated servicing agents.

Job Summary
This position involves reconciling and resolving discrepancies in revenue assignments and commission pay. You will handle research tasks and error resolution, communicate with our field agents and internal departments to resolve problems, and process field agents' commission payments using a third-party payroll system to ensure timely pay.

Main Responsibilities:

• Reconcile and resolve discrepancies in revenue assignments and commission pay.
• Handles research tasks and error resolution, communicates with our field agents and internal departments to resolve problems.
• Ensure adequate troubleshooting and resolution during high-volume periods.
• Process field agents' commission payments using a third-party payroll system to ensure timely pay.
• Assist field agents via phone/email with commission-related inquiries as necessary and provide outstanding customer service.

Required Skills & Qualifications:

• Excellent Customer Service and communication skills required (both written and oral).
• 1-2 years in a customer-centric business environment.
• Detail-oriented and excellent time management.
• Skillful in using Microsoft Office programs such as Excel, Word, and Outlook. Ability to learn internal CRM and external life insurance-related applications.
• Solid MS Excel knowledge and working with large amounts of data.
• Excellent math and organizational skills required.
• Associate or bachelor's Degree a plus.
• 1099 Independent Contractor payroll experience a plus but not required.
• Previous experience with commissions a plus.

About PHP Agency
PHP Agency LLC. partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. Our CEO is entrepreneur Patrick Bet David. With over 20,000 licensed agents, we passionately serve people through a field sales force. Headquartered in Addison, Texas, PHP Agency is committed to meeting Americans wherever they are — in person, over the phone or online. We offer a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

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